Frequently Asked Questions:

That’s fine! We are here to help you get started in the process. Just give us a call at our main number (817-291-9872 ext. 4) to speak with one of our schedulers, or click here to view a video on where to start.

Our clinicians have a wide variety of education and specialization. The specifics for each clinician can be found on the Team tab of the website. Just click on the clinician’s photo to view a brief bio.

Once you have scheduled your first appointment, you are ready to fill out your specific clinician’s intake form. The intake form must be completed prior to your first session.

Call our DBT Intake Specialist at 817.291.9872 (ext 2) to schedule your DBT Intake appointment.

The cost of an individual appointment at Restoration ranges from $90-$205.

All major credit cards, cash, and checks made out to Restoration, as well as HSA (Health Savings Account) and FSA (Flexible Spending Account) cards are accepted.

You will be asked to enter payment information on your clinician’s intake form. If you wish to use the entered credit card information for payment, you are done! The charge will be assessed to your credit card the day after your appointment. If you would like to pay by cash or check, simply hand payment to your clinician at your session.

You have some options! You can (1) login to your account at www.restorationcec.com and edit your payment information within your user profile in our secure system or (2) call our billing department at 817.291.9872 (ext 3) and give us your new information over the phone.

We do not work with third parties for billing. However, we can issue an insurance receipt with proper coding which you can file with your provider. This can be requested from your clinician.

Yes! You can receive a text and/or email, with an accurate cell number and email on file, 48 hours in advance of your appointment by enabling Appointment Reminder settings on your My Appointments page. You can also view your current appointments by logging in to your User Account at Restorationcec.com.

In inclement weather, Restoration will remain open operating virtually. Your appointment will be available through virtual Telehealth means. In this event, please reach out to set up the preferred virtual platform prior to your appointment. If you are canceling due to inclement weather, please give 24 hour notice to avoid being charged a cancelation fee.

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